Board: Feature Requests

Email Integration

Ability for the mailbox to sync with email notifications so that if a message is deleted in the email mailbox it is also deleted in the users voicemail box.

Music on Hold Preferences

Two fold (in one feature request for convenience) – Allow for different MOH tracks to be selected for a parked call…Presently I believe it only plays what is defaulted “to the account”. ie: If someone is on park (and specifically down to the park spot) they’re wanted to hear a different MOH track. #2 MOH …

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Swap/Replace Phone

two-fold: 1) Sometimes a client will play “musical desks” (not like hot-desking…more of a perm. move) and rather than have the employee just take their phone with them they want us to change the phones in the CST — it’s clunky and very manual at the moment because the registrations need to be redone and …

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More Int’l calling security options

Part A: Ability to have only some extensions able to dial int’l. Part B (in addition to): option for PIN code validation SEPERATE from the voicemail pin.