Swap/Replace Phone

1
1 year agodeclined0

two-fold:
1) Sometimes a client will play “musical desks” (not like hot-desking…more of a perm. move) and rather than have the employee just take their phone with them they want us to change the phones in the CST — it’s clunky and very manual at the moment because the registrations need to be redone and if there’s ring groups/call centers; follow-mes from other phones pointing to the suspect device inovlved they need to be manually re-built…it’s a recipe for a problem. Ability to swap phone users with another existing phone would be helpful

2) Same scenario but should account for a phone being added to the account to replace a phone ie: upgrade/hardware replacement, etc.

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