Music on Hold Preferences

3 years agoin progress1

Two fold (in one feature request for convenience)
– Allow for different MOH tracks to be selected for a parked call…Presently I believe it only plays what is defaulted “to the account”.

ie: If someone is on park (and specifically down to the park spot) they’re wanted to hear a different MOH track.

MOH for an extension (non-park) will override if someone uploads a MOH to that extension — that’s okay, but I would like an “expert view” so that we can see what MOH track/profile is assigned to a certain extension and as a bonus change that within the “expert view”. (I’ll have another “expert view” request coming soon.

1 thought on “Music on Hold Preferences”

  1. Raffi Jamgotchian

    Some of this has made the list. For example the expert view. but the original cannot be done based on architectural reasons

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